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Author: Andrés Gómez Gallego

Andrés Gómez Gallego is a Sales Director at Playvox. When he's not busy helping companies from around the world improve customer satisfaction and agent engagement, you can find him playing tennis or enjoying a delicious Italian meal.
Make Every Agent Your Best Agent With WFM — Even Remotely

Make Every Agent Your Best Agent With WFM — Even Remotely

ByAndrés Gómez Gallego Posted onJanuary 12, 2023

No matter where your contact center team is physically located, bringing out their best performance can be a big challenge. Adding remote work or a hybrid setup to the mix can make things even tougher. But does it have to? Why Agents Want To Work Remotely — And Why You Should Let Them Remote and…

Read More Make Every Agent Your Best Agent With WFM — Even RemotelyContinue

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  • Products
    • Workforce Engagement Management

      Workforce Management (WFM)

      Agent satisfaction just got a boost from simplified workforce management.

      Quality Management (QM)

      Set a new, exceptional standard with Playvox Quality Management.

      Additional Products

      Performance

      Learning

      Motivation

      Customer AI

      Coaching

      Integrations

      Fast and easy connections to your platforms.

      Learn more

      Remote Workforce Solutions

      Creating a thriving remote workforce.

      Learn more
  • Customer Stories
  • Pricing
  • Resources
    • Blog
    • Webinars
    • eBooks
    • Podcast
    • Glossary
  • Partners
  • Log in
  • Let’s Talk
  • Free Trial