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How to Manage and Motivate Millennials in the Contact Center
Millennials make up a large portion of today’s call centers. Learn how you can leverage their strengths and motivate them to provide top-notch service.
Managing the millennial generation presents a unique challenge as, well, no one has ever had to do it before! Learn how to engage with this younger generation to give them what they want in a work environment. The result? A better, more motivated contact center.
What’s Inside
- Identifying Millennials and what they want at work
- Recognizing their achievements and creating growth opportunities
- Providing feedback in many forms and making training rewarding
- How Playvox can help you capture Millennials’ strengths to improve your contact center