Why complicate your Quality Assurance process?
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Try Playvox Quality and Coaching Apps for free up to 90 days.*
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The Playvox app for Zendesk enables you to see ticket updates as well as access detailed customer interaction evaluations
Access more detailed information and reports in the full Playvox app with a single click.
The Playvox app allows bidirectional syncing so you keep all relevant data updated in Zendesk and Playvox, allowing agents to track their performance for: