Playvox is a Quality Assurance Software that allows you to monitor and improve all your Five9 calls to evaluate service quality in one centralized place.

Our Five9 integration helps teams:

Generate reports based on your quality results

Easily identify customer service problems by generating data-driven reports. Share evaluation results with your agents and give them visibility on what can be improved.

Create scorecards in minutes

Customize your QA forms, evaluate all your customer calls and give agents real-time feedback on specific scorecard sections and customer service issues.

Centralize all your quality assurance operations and help your customer service team improve.

To find more about Five9 visit:

You’re in good company

Why complicate your Quality Assurance process?

Try Playvox for free!
We’ll give you a 15-Day free trial of Playvox.

We know you want to.
Try Playvox Quality and Coaching Apps for free up to 90 days.*

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* with minimum annual agreement
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