EPISODE 1
Introducing Masters of Support, the New Podcast from Playvox
Discover the top trends in the Workforce Engagement Management industry, how generational shifts are changing Workforce Engagement, and what you can expect from our new customer service podcast.
Speakers:
Louis Bucciarelli
Chief Executive Officer
Louis Bucciarelli serves as the CEO of Playvox, a role he has proudly held since August of 2021, after spending a few years as Playvox’s Chief Operating Officer. He delights in creating a customer-obsessed and culture-forward organization that enables modern support organizations to deliver exceptional customer experiences through their people. In his spare time, Louis enjoys spending time outside, either cycling or enjoying the ocean.
Kristyn Emenecker
Chief Product & Strategy Officer
Chief Product and Strategy Officer, Kristyn Emenecker, is a leading voice in the workforce enablement and contact center industry. When she’s not cooking up new product solutions for Playvox customers, you can find her whipping up something delicious in the kitchen or doing the mom thing as an advocate for kids with hearing loss.
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Transcript
Hey everyone, welcome to Masters of Support, Playvox’s first podcast series. I am Vanessa Gates. And joining me today is Louis Bucciarelli, CEO of Playvox and Kristyn Emenecker, our Chief Product Strategy Officer here at Playvox, So excited, and what a wonderful way to kick this off with two awesome playvoxers here with me. So thank you both for taking some time out of your busy schedules to meet with me and, and to talk some fun stuff. If you’re ready… Read more
