Reflect and Predict: A Look Back at 2022, a Look Ahead to 2023
2022 is coming to an end, and the Masters of Support have been along for the ride. In this episode, we reflect on Kristyn Emenecker’s predictions for 2022: what did we get right, and what did we get wrong? Kristyn and Vanessa Gates speculate on what’s to come for the New Year, including thoughts on efficiency, emotional connectedness, and more.
Chief Product and Strategy Officer, Kristyn Emenecker, is a leading voice in the workforce enablement and contact center industry. When she’s not cooking up new product solutions for Playvox customers, you can find her whipping up something delicious in the kitchen or doing the mom thing as an advocate for kids with hearing loss.
VG: Hey everyone. Welcome back to Masters of Support. I am your host Vanessa Gates. And today I have with me a guest that you have may been familiar with on our first episode, Miss Kristyn Emenecker. Kristyn, welcome back. KE: Vanessa, I can’t believe it. I can’t believe we’ve like launched Masters of Support. And we’ve, you know, had all these great episodes and, and now we’re thinking about, you know, into next year 2023. What an awesome sort of launch for this podcast. Thank you for having me back. Read more