Five9 + Playvox

Playvox is a Quality Assurance Software that allows you to monitor and improve all your Five9 calls to evaluate service quality in one centralized place.

Five 9 Customer service quality assurance - PlayVox

Our Five9 integration helps teams:

Generate reports based on your quality results  

Easily identify customer service problems by generating data-driven reports. Share evaluation results with your agents and give them visibility on what can
be improved.

Create scorecards in minutes

Customize your QA forms, evaluate all your customer
calls and give agents real-time feedback on specific scorecard sections and customer
service issues.

Centralize all your quality assurance operations and help your customer service team improve.

To find more about Five9 visit:

You’re in good company, see for yourself other customers using our Five9's integration

Foodora Customer service quality assurance
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AICPA SOC 2 available Playvox
We know security is very important to you, as it is to us.
Which is why Playvox is SOC 2 compliant.

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Schedule a product demo
Interested in scaling your customer service operations? Join our webinar! Agent Experiences Fuel Customer Experiences, April 16th, 11AM EST  Register here