Intercom + Playvox

All your Intercom conversations in your Quality Assurance software.

Quality assurance for Intercom

Our Intercom integration helps your team:

Integrate seamlessly with Intercom

Filter and prioritize conversations according to your preferences.

All filters can be customized by Id, Type, Read, Open, Assignee id, User/Lead id, Subject, Create at, Updated at, among many others.

Build QA scorecards
in minutes

Easily transition your current QA process with our friendly and flexible scorecard builder. Customize your scorecards, evaluate conversations and
give your agents feedback on their service.

Generate quality reports

Easily identify areas of improvement and customer service problems. Empower your agents to take immediate actions upon this information.

customer service quality assurance scorecard

Run your QA program and evaluate your conversations without any spreadsheets hassle.

To find more about Intercom visit:  www.intercom.com

Trusted by all company sizes.

AnyRoad customer service quality assurance
Peddle customer service quality assurance
Monese customer service quality assurance
AICPA SOC 2 available Playvox
We know security is very important to you, as it is to us.
Which is why Playvox is SOC 2 compliant.

Why complicate your Quality Assurance process?

Try Playvox for free!
We’ll give you a 15-Day free trial of Playvox Professional.

We know you want to.
Try Playvox Quality and Coaching Apps for free up to 90 days.*

What are you waiting for?
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No credit card needed.
* with minimum annual agreement
Want to learn more about how PlayVox works?
Schedule a product demo
[WEBINAR] Trust the Process: How to Reduce Subjectivity in Your QA Program with Healthy Paws, July 22nd, 11AM EST
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