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Intercom integration with PlayVox quality assurance

All your Intercom conversations in your Quality Assurance software.

Quality assurance for Intercom

Our Intercom integration helps your team:

Integrate seamlessly with Intercom

Filter and prioritize conversations according to your preferences.

All filters can be customized by Id, Type, Read, Open, Assignee id, User/Lead id, Subject, Create at, Updated at, among many others.

Build QA scorecards
in minutes

Easily transition your current QA process with our friendly and flexible scorecard builder. Customize your scorecards, evaluate conversations and
give your agents feedback on their service.

Generate quality reports

Easily identify areas of improvement and customer service problems. Empower your agents to take immediate actions upon this information.

customer service quality assurance scorecard

Run your QA program and evaluate your conversations without any spreadsheets hassle.

To find more about Intercom visit:  www.intercom.com

Trusted by all company sizes.

AnyRoad customer service quality assurance
Peddle customer service quality assurance
Monese customer service quality assurance

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