Intercom + Playvox

All your Intercom conversations in your Quality Assurance software.

Quality assurance for Intercom

Our Intercom integration helps your team:

Integrate seamlessly with Intercom

Filter and prioritize conversations according to your preferences.

All filters can be customized by Id, Type, Read, Open, Assignee id, User/Lead id, Subject, Create at, Updated at, among many others.

Build QA scorecards
in minutes

Easily transition your current QA process with our friendly and flexible scorecard builder. Customize your scorecards, evaluate conversations and
give your agents feedback on their service.

Generate quality reports

Easily identify areas of improvement and customer service problems. Empower your agents to take immediate actions upon this information.

customer service quality assurance scorecard

Run your QA program and evaluate your conversations without any spreadsheets hassle.

To find more about Intercom visit:

Trusted by all company sizes.

AnyRoad customer service quality assurance
Peddle customer service quality assurance
Monese customer service quality assurance
AICPA SOC 2 available Playvox
We know security is very important to you, as it is to us.
Which is why Playvox is SOC 2 compliant.

Ready to try Playvox?

We’ll give you a 15-Day free trial.
No credit card needed.
Want to learn more about how PlayVox works?
Schedule a product demo
Interested in scaling your customer service operations? Join our webinar! Agent Experiences Fuel Customer Experiences, April 16th, 11AM EST  Register here