Quality Assurance Software for Kustomer
Integrate Kustomer with PlayVox to improve customer service and agent engagement.Request a Free Trial
Watch how PlayVox works
Kustomer is the modern platform for customer experience and support, enabling companies to know everything about every customer to drive informed actions and increase lifetime value.
Are you ready to take your Quality Assurance process to the next level?
Using Kustomer and PlayVox together allows you to:
➤ Create filters to help you prioritize the types of interactions you want to evaluate
➤ View within PlayVox all the interactions that meet your filter criteria
➤ View the entire agent interaction and QA form within the same tab and start evaluating
➤ Generate user-friendly reports to identify your customer service problems
The following companies use PlayVox to increase CSAT and agent engagement