EBOOK

QA Manager
Blueprint for Success
A Strategic QA Framework

Webinars

Scaling Your QA:

How a Team Of Over 1,000 Remote Agents Achieve Consistent Results
Webinars

Secrets of Workforce Management

Thu, 4 Mar 2021 9:00 AM Eastern / 2:00 PM UK
Webinars

Up-Selling and Cross-Selling in Customer Service:

Five Proven Strategies to Boost Revenue. Tues, 23 Feb 2021 11:00 AM Eastern / 04:00 PM UK
Webinars

El Presente y Futuro de la Cultura del Servicio al Cliente en LATAM

Webinars

Teamwork Makes the Dream Work:

Empowering Agents Within the QA Process
Webinars

Pandemic Pressure:

11 Tips to Help Your Customer Service Teams Manage Stress
Webinars

Building the Ultimate Customer Service Workforce

Train, Motivate & Empower Agents
Webinars

Keeping Score:

How We Increased CSAT 13% in 90 Days With Improved QA Scorecards
Webinars

Trust the Process: ‍

How to Reduce Subjectivity in Your QA Program
Webinars

Keeping CX Fresh:

Why a QA Program is Now More Important Than Ever
Webinars

Work From Home:

10 Lessons to Elevate Remote Agent Experiences
Webinars

Remote CS Operations:

How Agent Experiences Fuel Customer Experiences in a Remote Work World
Webinars

3 min Demo:

Take a look at how Playvox centralizes and automates your entire QA process.

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Playvox +1 (415) 854 - 3801 / sales@playvox.com
530 Lawrence Expy #905 Sunnyvale, CA 94085