Resources from contact center experts

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Latest eBooks

22 Interview Questions to Help You Hire the Perfect CX Candidate

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Using Workforce Engagement Management to Improve Agent Engagement

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Facing CX challenges? WEM solutions can deliver huge results

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Upcoming Webinars

Don’t Sweat Quality Management: Tips and Tricks from Sweaty Betty

Live at 11am EST time on Tuesday, July 27th 2021
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CX Megatrends to Watch in 2022

Live at 1pm EST on Tuesday, August 10th, 2021
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Playvox and Zendesk: Better Together - WEM Solutions to Grow Your Pipeline

Live at 11 AM EST on Thursday August 12th, 2021
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Webinars

Don’t Sweat Quality Management:

Tips and Tricks from Sweaty Betty
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Generational Alphabet Soup:

The recipe to support an inter-generational contact center
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A Match Made in Heaven:

Playvox’s Agent Optimization Suite and Agyle Time’s Workforce Management Platform
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Transform your business operations with Playvox Quality and WFM solutions.

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