Product Tour: Playvox Quality

See how Playvox centralizes and automates your entire contact center QA process.

In this 3 minute demo, you’ll learn how easy it is to:
  • Create QA scorecards
  • Automatically identify interactions for evaluation
  • Notify agents of new evaluations completed
    in real-time
  • Automate evaluation assignment
  • Generate reports and so much more!

View Product Tour Video

Amazing brands trust in our Quality Product

Now that you have had a glimpse into what Playvox Quality can do for you and your business, how about getting the entire picture of what the Playvox Suite is all about?

Learn more about our other products:

Learning:

easily identify areas which your agents need to be trained on, provide your customer service team with all the educational information they need, send targeted learning sessions, and easily track their results.

Performance:

track agent performance by measuring where your team members stand, identify the KPIs they need to improve on, adjust your KPIs according to your needs and the needs of your teams, and give them the necessary visibility.

Coaching:

develop personalized training courses and quizzes for agents to pinpoint and improve their skill sets, and track the progress of coaching sessions and agents' improvement levels over time

Motivation:

leverage motivation tools to keep performance high, easily create an online store to award your team members for their performance results, and create a community of cooperation among your team members.

Sounds interesting, right?

Don’t just leave with a 3 minute demo
see the real thing live!

Schedule me for a Live Demo
Playvox 2020. +1 (415) 854 - 3801 / sales@playvox.com
530 Lawrence Expy #905 Sunnyvale, CA 94085