Now that you have had a glimpse into what Playvox Quality can do for you and your business, how about getting the entire picture of what the Playvox Suite is all about?
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easily identify areas which your agents need to be trained on, provide your customer service team with all the educational information they need, send targeted learning sessions, and easily track their results.
track agent performance by measuring where your team members stand, identify the KPIs they need to improve on, adjust your KPIs according to your needs and the needs of your teams, and give them the necessary visibility.
develop personalized training courses and quizzes for agents to pinpoint and improve their skill sets, and track the progress of coaching sessions and agents' improvement levels over time
leverage motivation tools to keep performance high, easily create an online store to award your team members for their performance results, and create a community of cooperation among your team members.
Don’t just leave with a 3 minute demo
see the real thing live!