Upcoming Webinars

7 Expert Ideas to Improve Capacity Planning

Live at 14:00pm UK time on Thursday 13th May 2021
REGISTER NOW

Quality Management for Digital Customer Service and Support

Live at 11 AM EST on Thursday, May 20th, 2021
REGISTER NOW

Generational Alphabet Soup: The recipe to support an inter-generational contact center

Live at 1PM EST on Wednesday, July 14th, 2021
REGISTER NOW

Recorded Webinars

Detours:

Five Contact Center Success Stories on the Unexpected Route (Thanks 2020)
Webinars

Quality Management for Digital Customer Service and Support

Webinars

7 Expert Ideas to Improve Capacity Planning

Webinars

Playvox WFM:

Optimizing the Service Heart of Modern Business
Webinars

Leveraging Data

Building Customer Service From the Ground Up
Webinars

QA from Scratch

3 Ingredients You Need to Cook Up the Ultimate QA Program
Webinars

Scaling Your QA

How a Team Of Over 1,000 Remote Agents Achieve Consistent Results
Webinars

Secrets of Workforce Management

Webinars

Up-Selling and Cross-Selling in Customer Service:

Five Proven Strategies to Boost Revenue.
Webinars

El Presente y Futuro de la Cultura del Servicio al Cliente en LATAM

Webinars

Teamwork Makes the Dream Work:

Empowering Agents Within the QA Process
Webinars

Pandemic Pressure

11 Tips to Help Your Customer Service Teams Manage Stress
Webinars

Building the Ultimate Customer Service Workforce

Train, Motivate & Empower Agents
Webinars

Keeping Score

How We Increased CSAT 13% in 90 Days With Improved QA Scorecards
Webinars

Trust the Process

How to Reduce Subjectivity in Your QA Program
Webinars

Keeping CX Fresh

Why a QA Program is Now More Important Than Ever
Webinars

Work From Home

10 Lessons to Elevate Remote Agent Experiences
Webinars

Remote CS Operations

How Agent Experiences Fuel Customer Experiences in a Remote Work World
Webinars
Playvox +1 (415) 854 - 3801 / sales@playvox.com
530 Lawrence Expy #905 Sunnyvale, CA 94085