In The Karate Kid, karate master Mr. Miyagi famously guided Daniel with, “You trust the quality of what you know, not quantity”. While we can’t all aspire to be karate masters, by putting the right lessons into practice, you too can reach levels that even Mr. Miyagi can be proud of: all you have to do is make the commitment to always be learning. To help prepare you for this endeavor, we’re sharing the secret on how to be the best possible teacher when it comes to elearning and training.
What really matters when it comes to the effectiveness of your content? Is it the quality? The delivery? Or proven understanding? While there is no black or white answer, what you can do is take the steps that are tried and true and apply them to your message.
Join this interactive experience as our own Playvox experts reveal the lessons that have made a powerful impact on their own contact center journeys.
Chief Product & Strategy Officer, Playvox
VP of Product Marketing, Playvox