The reality of scaling a business is now less about what you’re selling and more about how well you understand your customers’ experiences in the channel of their choice - like social media, chat, and email.
Consumers are more empowered - and expect exceptional service. In this webinar, Michelle Randall, Chief Marketing Officer of Playvox, and Sarah Green, VP of Marketing EMEA of Zendesk, discuss how to better anticipate customer interaction with your products and services.