DRIVE SALES AND CUSTOMER SERVICE PERFORMANCE

Imagine all your training, coaching, performance management, recognition, incentives and team communication in one place, available wherever you go. That’s PlayVox.


PlayVox is a Workforce Engagement Software For 

Enterprises, Contact Centers, BPOs, and Collection Agencies.

gamification contact centers

Contact Center BPO - Success Story 

Callzilla’s President, Neal Topf, explains the use of the PlayVox gamification system in the contact center and how agents, supervisors and customers have benefitted from its implementation.

Founded in Miami, Florida in 2005. Today, Callzilla is headquartered, managed, and operated in Miramar, Florida (Metro Miami) and Callzilla’s contact center facilities are located in Bogota, Colombia and are 100% owned and operated by Callzilla.

Founded in Miami, Florida in 2005. Today, Callzilla is headquartered, managed, and operated in Miramar, Florida (Metro Miami) and Callzilla’s contact center facilities are located in Bogota, Colombia and are 100% owned and operated by Callzilla.

In the first six months with PlayVox, we went from 40% of our employees performing in the top Performance Quartile to 70%.
— Neal Topf, President, CallZilla

We’re on a mission to make call center management simpler, more personal, transparent, rewarding and more productive.

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