Equip everyone with the skills to excel from anywhere, any time with Playvox Learning

Onboard new team members, introduce new concepts, and close skill gaps uncovered during quality evaluations with a modern approach to multi-media online learning. With videos, customized learning paths, and certifications Playvox gives you a solution suited for all learning styles.

Remote work models that give you effective and equal training access.

Break the classroom training access barrier by moving to, and measuring, new engaging multi-media courses with Playvox Learning. Give everyone access to the same success and growth.

Celebrate all learning styles and generational preferences.

Create and measure effectiveness across a variety of learning styles, including the critical-to-Gen-Z video format, enabling you to get Learning right for each individual journey.

Track training effectiveness with ease.

Ineffective training wastes everyone’s time. Playvox comprehension checks measure user’s attention, not just delivery. Retention and effectiveness improve from the first course.

Learning learning solutions

Quality, Coaching, and Performance unite for maximum effectiveness.

Our Learning solution allows you to connect your agent’s performance with customized learning paths, enabling them to achieve success with the exceptional customer experience they provide.

Easily create individualized learning pathways with equal access for all.

Create and maintain robust knowledge containers to train users on a sequence of courses. Flexibly assign and deliver by need across every agent, internal or outsourced, home or office.

Learning learning solutions
Learning learning solutions

Meet the learning requirements of the emerging digital-native workforce.

Deliver multimedia, interactive content to engage agents from any generation, with comprehension checks and quizzes throughout to empower knowledge retention and engagement.

You’ll be in good company

Playvox is trusted by the customer teams of leading brands worldwide.

It’s time to transform your business operations and provide world-class customer service.