Running quality assurance on Spreadsheets?

PlayVox is the modern quality assurance platform for customer service teams. Evaluate, coach, train and motivate your agents in one centralized place.

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We are helping improve the customer experience and service quality of leading brands worldwide:

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Our Quality Monitoring Software integrates with multiple CRM and service software.

Why PlayVox?

 Increase agent performance and productivity by keeping them motivated
 Automate and save time in your quality assurance process
 Train and coach agents by using continuous, real-time feedback
➤ Keep track of agent and team improvement over time

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