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How to Manage and Motivate Millennials in the Contact Center

Millennials make up a large portion of today’s call centers. Learn how you can leverage their strengths and motivate them to provide top-notch service.

Managing the millennial generation presents a unique challenge as, well, no one has ever had to do it before! Learn how to engage with this younger generation to give them what they want in a work environment. The result? A better, more motivated contact center.

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How to Manage and Motivate Millennials in the Contact Center

What’s Inside

  • Identifying Millennials and what they want at work
  • Recognizing their achievements and creating growth opportunities
  • Providing feedback in many forms and making training rewarding
  • How Playvox can help you capture Millennials’ strengths to improve your contact center