A simple pricing for every challenge

A simple PlayVox pricing for every challenge
Try our Professional Plan for
free during a 30 day trial.

Request a Free Trial
No credit card needed.
Boost your team & QA
More info
$15
Per user per month
on annual contract. *
$20
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)

CRM Integrations

Filter & Prioritize interactions.


1 integration
(Helpdesk, CRM,
phone, chat)
MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.
TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.
SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management
Boost your team & QA
More info
$30
Per user per month
on annual contract. *
$35
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)

CRM Integrations

Filter & Prioritize interactions.


Unlimited
MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.

Can be purchased  
as an  add-on.  


For $ 10 per user
per month.

TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.

Can be purchased  
as an  add-on.  


For $ 10 per user
per month.

SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management
Boost your team & QA
More info
$40
Per user per month
on annual contract. *
$45
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)

CRM Integrations

Filter & Prioritize interactions.


Unlimited
MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.
TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.
SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management

Our pricing models

STARTER

Simplify your
QA process

PROFESSIONAL

Scale your
QA Process

SUITE

Boost your
team & QA

Users are defined as: Administrators, Team Leaders, Quality Analysts and Agents

Annual contracts are charged upfront

$15
"Per user per month.
On annual contract."

$20
"Per user per month.
Billed monthly."

$30
"Per user per month.
On annual contract."


$35
"Per user per month.
Billed monthly."

Users are defined as: Administrators, Team Leaders, Quality Analysts and Agents

Annual contracts are charged upfront

$40
"Per user per month.
On annual contract."

$45
"Per user per month.
Billed monthly."

Users are defined as: Administrators, Team Leaders, Quality Analysts and Agents

Annual contracts are charged upfront


QUALITY
PROCESS

QA form builder
(unlimited scorecards)

CRM Integrations

1 integration
(Helpdesk, CRM,
phone, chat)
Unlimited.
Unlimited.

Filter & Prioritize interactions.

MONITORING

Reports by Agent, Team Leader, Analyst or Teams.

Advanced reporting

Quality calibration

Automated workload assignment.

Performance

Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.

.

Can be purchased
as an  add-on.

For  $ 10 per user
per month.

TEAM
IMPROVEMENT

Coaching

Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.

Learning

Provide your customer service team with all the educational information they need in a didactic and participative way.

Motivation

Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.

.

Can be purchased
as an  add-on.

For  $ 5 per user
per month.

OTHER FEATURES

OAuth via Google

OKTA and Onelogin integration

SAML single sign on

Multi-site Management

PlayVox is SOC 2 Type I compliant.
* Annual contracts are charged upfront
Simplify your QA process
$15
Per user per month
on annual contract.
$20
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)


CRM Integrations

Filter & Prioritize interactions.


1 integration
(Helpdesk, CRM,
phone, chat)
MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.
TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.





Can be purchased  
as an  add-on.  

For $ 5 per user
per month.

SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management
Scale your QA Process
$30
Per user per month
on annual contract. *
$35
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)


CRM Integrations

Filter & Prioritize interactions.


Unlimited
MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.



Can be purchased  
as an  add-on.  

For $ 10 per user
per month.

TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.



Can be purchased  
as an  add-on.  

For $ 5 per user
per month.

SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management
Boost your team & QA
$40
Per user per month
on annual contract. *
$45
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)


CRM Integrations

Filter & Prioritize interactions.


Unlimited
MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.
TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.
SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management
* Annual contracts are charged upfront

Want to learn more about how
PlayVox works?

We’d be happy to show you!
Schedule a product demo