A simple PlayVox pricing for every challenge
Try our Professional Plan for
free during a 30 day trial.

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Simplify your QA process
More info
$15
Per user per month on annual contract. *
$20
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)

CRM Integrations


1 integration
(Helpdesk, CRM,
phone, chat)

Filter & Prioritize interactions.

MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.
TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall Playvox results.
SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management
Scale your QA Process
More info
$30
Per user per month on annual contract. *
$35
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)

CRM Integrations


Unlimited

Filter & Prioritize interactions.

MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.


Can be purchased  
as an  add-on.  


For $ 10 per user
per month.

TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.

Can be purchased  
as an  add-on.  


For $ 5 per user
per month.

Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.

Can be purchased  
as an  add-on.  


For $ 5 per user
per month.

SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management
Boost your team & QA
More info
$40
Per user per month on annual contract. *
$45
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)

CRM Integrations


Unlimited

Filter & Prioritize interactions.

MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.
TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall Playvox results.
SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management

Our pricing models

Simple pricing for every challenge

STARTER

Simplify your
QA process

professional

Scale your
QA Process

Suite

Boost your
team & QA

Users are defined as: Administrators, Team Leaders, Quality Analysts and Agents

Annual contracts are charged upfront

Users are defined as: Administrators, Team Leaders, Quality Analysts and Agents

Annual contracts are charged upfront

Users are defined as: Administrators, Team Leaders, Quality Analysts and Agents

Annual contracts are charged upfront

QUALITY
PROCESS

QA form builder
(unlimited scorecards)

CRM Integrations

1 integration
(Helpdesk, CRM,
phone, chat)
Unlimited
Unlimited

Filter & Prioritize interactions

MONITORING

Reports by Agent, Team Leader, Analyst or Teams

Advanced reporting

Quality calibration

Automated workload assignment

Performance

Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others

.

Can be purchased
as an  add-on

For  $ 10 per user
per month

TEAM
IMPROVEMENT

Coaching

Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others

Learning

Provide your customer service team with all the educational information they need in a didactic and participative way

.

Can be purchased
as an  add-on

For  $ 5 per user
per month

Motivation

Reward agents with points based on their Quality, Coaching, Performance, Learning and overall Playvox results

.

Can be purchased
as an  add-on

For  $ 5 per user
per month

OTHER FEATURES

OAuth via Google

OKTA and Onelogin integration

SAML single sign on

Multi-site Management

Simplify your QA process
$15
Per user per month
on annual contract.
More info
$20
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)


CRM Integrations

Filter & Prioritize interactions.


1 integration
(Helpdesk, CRM,
phone, chat)
MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.
TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.





Can be purchased  
as an  add-on.  

For $ 5 per user
per month.

SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management
Scale your QA Process
$30
Per user per month
on annual contract. *
More info
$35
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)


CRM Integrations

Filter & Prioritize interactions.


Unlimited
MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.



Can be purchased  
as an  add-on.  

For $ 10 per user
per month.

TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.



Can be purchased  
as an  add-on.  

For $ 5 per user
per month.




Can be purchased  
as an  add-on.  

For $ 5 per user
per month.

SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management
Boost your team & QA
$40
Per user per month
on annual contract. *
More info
$45
Per user per month
Billed monthly
QUALITY PROCESS

QA form builder
(unlimited scorecards)


CRM Integrations

Filter & Prioritize interactions.


Unlimited
MONITORING
Reports by Agent, Team Leader, Analyst or Teams.
Advanced reporting
Quality calibration
Automated workload assignment.
Performance
Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others.
TEAM IMPROVEMENT
Coaching
Solve and improve issues in: quality, behavior, compliance, soft skills, customer service, among many others.
Learning
Provide your customer service team with all the educational information they need in a didactic and participative way.
Motivation
Reward agents with points based on their Quality, Coaching, Performance, Learning and overall PlayVox results.
SECURITY
OAuth via Google
OKTA and Onelogin integration
SAML single sign on
Multi-site Management

Want to learn more about how
Playvox works?

We’d be happy to show you!
AICPA SOC 2 available Playvox
We know security is very important to you, as it is to us.
Which is why Playvox is SOC 2 compliant.