Playvox Learning

Learn better, serve better

Playvox Learning supports engaging, effective, easy to create and manage training lessons
for customer service teams skill and knowledge development

Trusted by leading brands worldwide.

Better onboarding, compliance and training with a learning management system designed for customer service teams.

Training, tailored for customer service teams

Spot knowledge gaps, create learning sessions in a snap

Whether teams need training on soft skills, product knowledge, support, or compliance, easily create learning micro-sessions or entire courses with quizzes to check comprehension.

Track training session completion

Measure what matters

Track training session completion by individual or team, including individual and team scores. View a calendar of upcoming course completion dates to make sure your training plan stays on-track.

Send targeted learning sessions

Because training needs vary

Easily find courses based on category, skill and topic. Enroll one person or an entire team with a couple of clicks to give teams only the training they need.

Open course access = agents ahead of the curve

Enable self-enrollment

Encourage agents to refresh their skills or explore other areas of the business to broaden their knowledge and performance for more complex customer inquiries.

Explore our other products
Improve the learning experience with these add-ons:
Coaching and Motivation.

See it in action?

Playvox 2020. +1 (415) 854 - 3801 /
530 Lawrence Expy #905 Sunnyvale, CA 94085
[WEBINAR] Building the Ultimate Customer Service Workforce - Train, Motivate & Empower Agents
Register now!