Playvox Learning

Learning management software designed for customer service agents

Playvox Learning is designed for customer service operations, making it easy to train teams, create courses and track performance.

Trusted by leading brands worldwide.

Better onboarding, compliance and training with a learning management system designed for customer service teams.

Training, tailored for customer service teams

Spot knowledge gaps, create courses and learning paths in a snap

Whether teams need training on soft skills, product knowledge, support, or compliance, easily create learning courses or learning paths with quizzes and comprehension checks.

Empower knowledge retention and validation

Add comprehension checks inside activities and quizzes inside courses to validate learning effectiveness.

Track Learning Performance

Measure what matters

Track learning achievements by learner, course completion, Learning Path completion and activity.

Send targeted courses and learning paths

Because training needs vary

Easily classify courses and learning paths based on skill and topic. Enroll one person or an entire team with a couple of clicks to give teams only the training they need.

Open course access = agents ahead of the curve

Enable self-enrollment

Encourage agents to refresh their skills or explore other areas of the business to broaden their knowledge and performance for more complex customer inquiries.

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See it in action?

Schedule a Demo
Playvox +1 (415) 854 - 3801 /
530 Lawrence Expy #905 Sunnyvale, CA 94085
[Live Webinar] Retaining Agents with a Mindful Culture: Methods to Improve the Contact Center Experience - Tuesday, Sep. 21 at 11:00 am EDT
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G2's Spring 2021 Grid Report is out and Playvox has been named a leader in customer service software – again!
Download the Grid Report