Engage, motivate, recognize and reward top talent with a community forum, digital badges and online store.
Agents earn Karma Points to spend in your customized online store for items such as an extra day off, a preferred shift, a spa day or gift cards.
Create your own customized digital badges--your imagination is the limit--for a fun way to recognize team members for outstanding results. Or enable peer-to-peer recognition other badges. It's your choice.
Use the built-in social community wall to create a cohesive customer service team. Inspire each other. Exchange ideas. Ask questions and share relevant information. It all adds up to more internal engagement and motivation.