Webinar WFM for the Digital Workforce: Challenges and Best Practices Using Playvox WFM Thursday, November 3, 2022 at 1 pm ET Playvox customers are operating businesses heavily through digital channels like email, chat, and CRM tickets/ cases. The digital workforce requires a different set of thinking and planning, and we want to help you…
Webinar Playvox and Zendesk: Better Together – WEM Solutions to Grow Your Pipeline It’s no secret that the best customer experiences are built with Zendesk. And the best agent experiences are built with Playvox. What happens when these two solutions work in concert together for a customer advocacy team? Magic. But don’t take our word…
New eBook
Transforming Customer Experience: The Impact Of AI On Contact Centers
We’re excited to announce that Playvox has joined NICE, a global leader in AI-powered contact center solutions. Together, we’ll strengthen our commitment to optimizing customer service with innovative workforce engagement tools. Stay tuned at NICE.com for more updates as we integrate and expand our capabilities to serve you even better.