Best Practices in Reducing Costs with WFM

Looking to reduce costs? Who isn’t? Join WFM experts from Playvox and Telarus and get to know Telarus’ newest CX Partner as we dive into the details of shifting trends in the current CX Market. Jason Lowe and Kevin Heidy will discuss how your customers can reduce cost and improve employee engagement through (you guessed it) WFM.

You will learn:

• Current trends in the Customer Service Marketplace
• Best practices for reducing cost with WFM
• Where Playvox fits in the Telarus CX Portfolio

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