Setting Your Schedule Up for Success

Join two Playvox WFM Experts – Nikki Quinn and Greg Best – in this exclusive customers only webinar to learn best practices in setting up your schedule with workforce management (WFM). We will dive into how to effectively manage shift templates, scheduling events, and workstreams. We will also discuss troubleshooting techniques to make sure you have these areas set up to work for your business. This is a great session to help new employees learn best practices. You will not want to miss this one! 

You will learn:

• Create and manage shift templates and schedule configurations
• Troubleshoot scheduling issues
• Review the different areas to schedule different types of events and optimize
• Add, edit, and delete workstreams and the importance of KPIs

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