How Afterpay Increased Agent Productivity 30% with Playvox Workforce Management
How Afterpay increased agent productivity 30% with Playvox Workforce Management Afterpay is an Australian fin-tech company operating in the United…
How Afterpay increased agent productivity 30% with Playvox Workforce Management Afterpay is an Australian fin-tech company operating in the United…
Contact centers can’t keep up with today’s—or tomorrow’s—sky-high customer experience expectations using yesterday’s workforce management tools. For workforce managers who…
Workforce Management (WFM) built to get operations under control — quickly and efficiently Omnichannel Workforce Management (WFM) doesn’t have to…
Adherence. AHT. ATA. EWT. FCR. The contact center industry is full of specialized terminology, jargon, and acronyms. Whether you’re an…
Let’s face it. Spreadsheets were made to manage numbers, not people. For scheduling and managing the complexities of a high-demand…
Workforce management software isn’t exactly a magic pill for contact centers helping to drive business success, but it’s definitely a…
For anyone asking, “What is workforce management?” there’s never been a better time to understand—and turn up—its power to transform…
Webinar A Match Made in Heaven: Playvox’s Agent Optimization Suite and Agyle Time’s Workforce Management Platform Combining the power of…
Leverage AI and automation in the most complete support platform with Intercom and Playvox Workforce Engagement Management (WEM) AI and…
Salesforce, Dialpad, Gladly, Neuraflash, and Bridgepointe recognized for CX SUNNYVALE, Calif., March 12, 2024 — Playvox, the leading provider of…
WEBINAR
How Is AI Shaping the Customer Services Industry?
Tuesday, May 21, 2024 at 1:00 PM EDT