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Author: Mercer Smith

Mercer is the VP of Customer Success at Venafi, a yoga fanatic, and strives to make the world a little bit happier one customer at a time.
How Support Tagging Boosts Product-Support Collaboration

How Support Tagging Boosts Product-Support Collaboration

ByMercer Smith Posted onJune 15, 2022June 14, 2022

Every single support leader has either just finished a significant tagging overhaul or is slowly coming to realize that they need to do one. Tags can be the bane of many support teams’ existences — especially if they do the process manually. That said, tags can also be one of the most significant sources of…

Read More How Support Tagging Boosts Product-Support CollaborationContinue

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