How To Build A Stronger Tagging Taxonomy To Analyze Customer Feedback

How To Build A Stronger Tagging Taxonomy To Analyze Customer Feedback

Companies talk to customers every day via a wide range of channels from customer support, sales, and research interviews to surveys, reviews, and social media. All these interactions leave trails of valuable information — which you can mine for important customer insights. To understand underlying themes around customer needs and wants, it’s time to start…